Last updated: September 2026
Navratri Social is a membership community platform for coordinating Navratri festival events in Ahmedabad, India. Membership is open to individuals aged 13 and above; however, KYC identity verification requires members to be 18 years or older with valid government-issued identification.
Membership fees are displayed at the time of payment. Organizers may change pricing for new members at any time; any change does not affect existing active memberships. Membership activates only after payment verification and admin approval — no benefits are valid until this process is complete. The membership card and member code are personal and non-transferable. Sharing or transferring your membership may result in suspension.
KYC-verified members receive a total of 2 complimentary giveaway pass claims across any events during their membership period. Once both claims are used, any additional passes must be purchased at the listed retail price. Giveaway passes are subject to event availability and may not be available for all events.
Payments are processed via UPI QR code (PhonePe, GPay, Paytm, etc.). After making a UPI payment, members must share their payment screenshot via WhatsApp or in-app chat for verification. Admin approval of payment is final. No membership benefit or pass is valid until admin approval is granted. Cash payment is available only for eligible existing members who have been pre-approved for cash collection. We never ask for your UPI PIN, OTP, or banking passwords.
All passes and tickets are valid only for the named event and the named individual. Entry to any venue is subject to the venue's own rules and regulations, which may include identity verification at the gate. Navratri Social is not responsible for entry denial by venue management. Passes may not be resold or transferred without organizer permission.
All refund requests are handled at the sole discretion of the organizers. If you believe you are entitled to a refund (e.g., event cancellation, duplicate charge), please contact member support via WhatsApp or email with your order details. Approved refunds, if any, will be processed to the original payment method within a reasonable timeframe.
Members must provide accurate and truthful information during registration and KYC. Organizers reserve the right to remove or suspend accounts for misuse, including but not limited to: fraudulent payments, sharing membership credentials, attempting to claim more passes than entitled, or abusive behavior toward staff. Removed users may sign up again with the same phone number to create a fresh account, but no prior benefits, pass history, or membership status will carry over.
These Terms & Conditions may be updated from time to time. Continued use of the Navratri Social platform after any changes constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.
For any questions, concerns, or support requests, please contact us at navratrisocial@gmail.com or via WhatsApp. We aim to respond within 24–48 hours.
By using Navratri Social, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.